Microsoft Dynamics 365 Customer Service - UDS Systems Service

Microsoft Dynamics 365 Customer Service - UDS Systems Services

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Want to optimize and scale your customer service management with minimal resources?  Quick Start with Microsoft Dynamics 365 Customer Service includes everything to minimum resources, reach this aim, and more! 
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Need reliable contractors to help you with this? Our sacred task is to deliver quality service at the agreed time.
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Need reliable contractors to implement Microsoft Dynamics 365 Customer Service with first-grade quality at the agreed time?

Microsoft Dynamics 365 Customer Service Quick Start

Microsoft Dynamics 365 Customer Service. Quick Start

Microsoft Dynamics 365 Customer Service was designed to unite and level up all the steps of your Customer Service chain and, as a result, rock customer loyalty and boost sales.
To fasten the return on investments, we offer you a service package containing everything needed for the correct start.

Get Turnkey Settings In 3-5 Weeks

By configuring the Customer Service Module, we think about effective ways to organize flows and data. You devote all your attention to advanced client care.

Client Focus - Benefit in the D365 Customer Service module

Client Focus

We carefully launch the system, considering all the aspects of customer management specific to your company.

Software Adopting - Benefit in the D365 Customer Service module

Software Adopting

Our extensive experience at UDS Systems enables us to manage project time and considerably lower our service costs efficiently.

Conserving Resources - Benefit in the D365 Customer Service module

Conserving Resources

We keep you updated on the project's progress and readily provide clarifications and assistance whenever needed.

Fast Troubleshooting - Benefit in the D365 Customer Service module

Fast Troubleshooting

Benefits

Dynamics 365 Customer Service gives automation, visualization and customized reporting in your CRM

Automation of all service processes

Visualization of key customer service statistics

Fast customer identification

Сustomized reporting for the client care department

Easy management of tasks and notifications

Convenient storage of client profiles

Increasing customer loyalty

Ensuring a responsive support

About Dynamics 365 Customer Service superpower

Initial Scope

We'll ask you all the necessary questions to understand your needs and turn them into specific tasks. Once we have all the tasks outlined, we'll proceed with installing the right solution. After that, we'll create CRM users and set up email and file storage for seamless workflow.

Service includes

<ul>
<li>Interviewing, requirements gathering</li>
<li>D365 Setup, Сustomer Service Module installation</li>
<li>D365 Users creation</li>
<li>Mailing setup  (Outlook / Exchange integration)</li>
<li>SharePoint / Blob integration</li>
</ul>

customizations

From the basic settings, we will move on to creating CRM functionality to unite and streamline the main business processes of your client care department and display this functionality in an easy-to-read and suitable way. Also, we need to provide employees with different levels of access to the system according to their responsibilities. After that, your team can start using your CRM for improved customer service.

<ul>
<li>Model Driven App customization</li>
<li>Customization of the site map, forms, views</li>
<li>Custom dashboards, fields, workflows</li>
<li>Business process flow for case (incident) management</li>
<li>Security Roles customization</li>
</ul>

Post-Development Scope

We are going to train your staff to be productive at work with the system. Plus, during the agreed time after the successful CRM implementation, the UDS team will be in touch with you to handle any CRM issues.

<ul>
<li>D365 coaching</li>
<li>Post-production support</li>
</ul>

CUSTOMIZATIONS

We provide additional services for those whose needs exceed the UDS Quick Start Customer Service. You can book some immediately, such as data migration from your "old" system. Or you are welcome to discuss the extended services after all the stages of the Quick Start are successfully performed. If one day you decide to grow your Dynamics 365 Customer Systems, we will consult you on worthwhile actions for your case. It may be creating a user-friendly portal for your customers or integrating your CRM with some third-party tools popular within your company.

You may also book

<ul>
<li>Custom plugins / scripts / web resources development</li>
<li>Azure / Windows Services development</li>
<li>Portal development</li>
<li>Integration development over the Service limits</li>
<li>Customizations and post-development items over the Service limits</li>
<li>Data migration from other systems</li>
</ul>

We begin the project once we have all the requirements and goals approved. You'll stay in the loop on project progress and can always check to ensure everything is on track.

The results will match your expectations.

The service provides a full and clear scope of settings necessary to launch the system for your company.

The budget is fixed and transparent.

UDS Systems' Quick Start Customer Service includes a training program for your employees. We'll thoroughly overview Dynamics 365 Customer Service and address your team's questions.

We will help your team to master the new CRM.

Dynamics 365 is super flexible. UDS Systems has been putting it to the test since 2007 in different situations.

The product will fit your industry.

What you will get from Microsoft Dynamics 365 Customer Service Quick Start

You Will Be Pleased To Know

Service Roadmap of D365 Customer Service Quick Start (from Application to Support)

Service Roadmap

Choose a convenient time and reserve a slot

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Please apply, and we will send you detailed information about Quick Start Customer Service, including the cost. Check your junk or spam folder if you don't see the email after a few minutes.

How to order Quick Start Customer Service?

Get started with UDS Systems to reinforce the functionality of your Dynamics 365 Customer Service module. Enlarge your customer support and increase your team's productivity.

Optimize and scale your customer service management and customer support with Dynamics 365 Customer Service.

Microsoft Dynamics 365 Customer Service Quick StartMicrosoft Dynamics 365 Customer Service. Quick Start

Get Turnkey Settings In 3-5 Weeks

About Dynamics 365 Customer Service superpower

You Will Be Pleased To Know