A partnership with UDS Systems can help fill the expertise gap in cases where there is a lack of experience or specific competence, particularly in Dynamics 365 CE, (Dynamics 365 CRM), Power Pages, PowerApps, Power Automate and Azure.
Partnership with UDS Systems
We have been cooperating with Microsoft Partners and participating in partnership programs since 2007.
About Us
We started our business in 2007, focusing on Microsoft products from the early days of Dynamics 365 and the Power Platform to the present. We specialize in implementing and managing Dynamics 365 CE, Azure cloud services, and Power Platform development.
Our slogan is “Microsoft offers opportunities — we bring them into life.” As a Microsoft Solutions Partner, we utilize Microsoft capabilities in the best possible way by selecting the most suitable technologies, and guiding our partners and clients through them.
We are open to different collaboration schemes and long-term partnerships. Thus, we can take full ownership of the project or integrate our resources into existing teams and supplement them with the required technical expertise.
The Main Reasons Why Partners Choose UDS
1
Expertise and proficiency
2
Resource availability
Working with UDS as a Microsoft Gold Certified Partner can effectively cover the shortage of resources by dedicating particular Dynamics 365 specialists to complement your staff or a specially formed Microsoft development team.
3
Cost-effectiveness
Cooperation with a Microsoft Dynamics 365 specialist helps fit budgets efficiently, optimize budget management and investments, maximize ROI, and avoid unnecessary expenses. Our affordable rates make our services accessible to all companies.
In What Cases Partners Contact Us Most Often
Some potential areas of collaboration include the following requests...
...assistance in pre-sales processes
You can successfully close deals with new clients by attracting our qualified team to your pre-sales process and showcasing the necessary technical competencies in Dynamics 365 CE and Power Platform. You can confidently present comprehensive expertise and relevant solutions to your clients by partnering with UDS Systems. It’s more reliable and effective than considering all the nuances independently (due to a lack of competence in the required area).
It is particularly relevant when you face challenges signing contracts with new customers and need narrowly focused expertise. For example, we specialize not only in standard Dynamics 365 CE modules but also in migration to Dynamics 365, setting up advanced functionalities, etc.
UDS specialists participate in pre-sales in two ways: fully manage the entire process from initial communication at the start of a project or support the process, handling only the technical aspects.
The main stages we cover for our partners:
- Conducting an interview with a customer.
- Identifying the blocks, components, and functionalities needed by the client.
- Developing the project’s architecture.
- Preparing a demo. In some cases, an MVP (minimum valuable product or solution) based on a real developed system can be prepared for demo visualization.
- Conducting a demo presentation and defending the proposal by answering all technical questions.
...attracting resources
UDS Systems can help you find the right professionals (or form teams) for your project, including skilled Dynamics 365 and Power Platform consultants and developers.
When you need to complement your team with specialized experts to increase capacity, meet all projects’ demands and deadlines, and fulfill customers’ requests, we are here to help.
For example, if your company specializes exclusively in low-code development, we can undertake the development of custom, complex modules or set up multi-level integrations with external systems.
We provide resources on a standard scheme or through a white-label approach to close your resource shortages.
...solving problems in current projects
Overcome technical challenges and resolve issues in your current projects (or those that will start soon). Stay on track, meet clients’ requirements, and adhere to agreed-upon deadlines with UDS.
Our team of certified Microsoft specialists can quickly identify and resolve technical problems with minimal disruption to your project timeline. We are result-oriented, with a clear goal of achieving planned deliverables. We can also help identify potential risks early and take actions to level them out and protect your project’s success.
Our knowledge and commitment to excellent results help provide the support needed to keep your projects running smoothly to their successful completion.
...receiving constant support
You can receive professional support for your projects related to Microsoft Dynamics 365 CE. Additionally, you can receive personalized assistance and technical support to troubleshoot issues and maintain the clients’ CRM systems efficiently.
UDS sets up Dynamics 365 CE environments, provides customization, manages integrations, upgrades systems, fixes bugs, and makes important improvements based on partners’ requests. Besides, UDS proactively helps you explore technical documentation and adapt to regular updates and innovations from Microsoft.
The key aspect is coaching, which involves customized training programs tailored to different user groups to facilitate the use of the developed CRM system and promote user adoption.
...audit conducting
We can ensure that your CRM system is optimized, secure, and aligned with your customers' business processes through external audits of ongoing projects.
We can audit your system and make recommendations for improving it.
The business processes audit helps examine the current processes, identify the main processes managed within the CRM, discover their impact on achieving the client’s business goals, and map out the variants of workflow optimization. To achieve this, we analyze general efficiency, collect users' feedback on their experience with the CRM system, identify bottlenecks and inefficiencies in automated processes, and more.
The technical audit helps review Dynamics 365 CRM's architecture and configuration settings, verify programming, all customizations, plugins, and third-party integrations, assess security and data compliance, review data management and system documentation, and evaluate the overall CRM system performance.
As a result, you will receive a detailed report with key findings, identified problems, and areas for improvement, along with actionable recommendations and a draft of an action plan. This will empower you to make positive changes to your CRM system.
Benefits
Long-term relationship
We have celebrated 17 years of UDS Systems and marked 12, 10, and 8 years of partnership with some of our valued partners. We maintain strong partnership relations worldwide, with a regional focus, and effectively cooperate with various businesses and MS Consultants with local contacts.
Openness
We are confident that successful collaboration begins with a strong connection and sincerity. That’s why we adhere to the principles of transparency, trust, and close communication. Our team members are always ready to listen to and hear the needs and preferences of our partners.
Coverage
We have extensive industry expertise across various sectors, including Automotive, Construction, Real Estate and Property Management, Retail, Manufacturing, Equipment, Energy and Utilities, Telecom, Finance, Accounting and Banking, Healthcare and Insurance, Education and EdTech, Grant Management, and other related areas.
Professionalism
We invest in our employees’ education, as they regularly attend advanced training courses and obtain certifications related to Microsoft solutions. Also, we develop our UDS Education direction (UDS Academy) and mentorship programs to share practical experiences. These help the UDS team to realize and exceed partners’ expectations fully.
Security
We value data protection and guarantee data security excellence. We carefully work with the partners’ information, keeping it safe. Besides, we understand the importance of working without publicity, so we sign NDAs and do not mention our partners without their consent.
Customization
We provide the highest level of customization. This point is crucial for our partners’ and clients’ solutions, so we adapt the technologies to unique workflows and business processes. Dynamics 365 features are complemented by low-code/no-code/custom code development with the Power Platform.
Become a UDS Systems Partner
If you are looking for a Microsoft Dynamics 365 partner, choose a convenient time to discuss how we can collaborate and benefit together.
Variants of Collaboration with Us
We can agree on a collaboration scheme using different models, either as UDS Systems or under a white-label arrangement.
The most popular cooperation models are outsourcing, outstaffing, and dedicated teams.
Geography
We operate in 4 continents (more than 30 countries) and have 4 offices in different regions to maintain a strong geographical presence.
Our partners are located in Germany, Sweden, Finland, Australia, New Zealand, the USA (we entered the US market in 2013), the UK, the UAE, the Netherlands, and Cyprus.
Who Our Main Partners Are
Large consulting firms
We collaborate with various consulting companies, offering competitive pricing with a high level of service and robust security. Our infrastructure and support made us a preferred reliable partner for such firms.
Dynamics 365 ERP services companies
We unite forces with Microsoft ERP consulting firms to deliver comprehensive solutions for our clients. Specializing in areas beyond their core expertise, we extend our clients’ capabilities by our proficiency.
Other ERP and CRM consulting companies
We supplement companies focused on Salesforce, HubSpot, Pipedrive, Zoho, Insightly, and small, customized CRM providers, among others. They can offer a wider range of solutions to clients who seek to integrate some D365 features or transition their system to Dynamics 365, thereby enhancing their service portfolio and client satisfaction.
Microsoft Consultants
We collaborate with independent consultants who are familiar with various clients and continually seek new projects. They benefit from our extensive resources and infrastructure. We broaden their ability to deliver by providing necessary support and expertise, ensuring successful implementation and satisfied clients.
Dynamics 365 CRM and Power Platform companies
We partner with Dynamics 365 CRM companies and Power Platform services firms, providing specialized skills and additional resources to manage and execute complex projects effectively.
Materials
Get an exclusive look at UDS case studies that highlight our expertise and successful project outcomes.
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