Successfully close deals with new clients by attracting our qualified team to your pre-sales process and showcasing the necessary technical competencies in Dynamics 365 CE and Power Platform. You can confidently present comprehensive expertise and relevant solutions to your clients by partnering with UDS Systems. It’s more reliable and effective than considering all the nuances independently (due to a lack of competence in the required area).

It is actual when you face challenges signing contracts with new customers and need a narrowly focused competence. For example, we specialize not only in standard Dynamics 365 CE modules but also in migration to Dynamics 365, setting up advanced functionalities, etc.

UDS specialists participate in pre-sales in two ways: fully manage the entire process from initial communication at the start of a project or support the process, handling only the technical aspects.

The main stages we cover for our partners:

• Conduct an interview with a customer.
• Identify the blocks, components, and functionalities needed by the client.
• Develop project’s architecture.
• Prepare demo. In some cases, an MVP (minimum valuable product or solution) based on a real developed system can be prepared for demo visualization.
• Conduct a demo presentation and defend the proposal by answering all technical questions.

Partner with UDS Systems to access your project's right professionals (or form teams): skilled Dynamics 365 and Power Platform consultants and developers.

When you need to complement your team with specialized experts to increase capacity, meet all projects’ demands and deadlines, and fulfill customers’ requests, we are here to help.

For example, if your company specializes exclusively in low-code development, we can undertake custom complex module development or set up multi-level integrations with external systems.

We provide resources on a standard scheme or through a white-label approach to close your resource shortages.

Overcome technical challenges and resolve issues in your current projects (or those that will start soon). Stay on track, realize clients’ requirements, and meet agreed deadlines with UDS.

Our team of certified Microsoft specialists can quickly identify and resolve technical problems with minimal disruption to your project timeline. We are result-oriented, with a clear goal of achieving planned deliverables. We can also help identify potential risks early and take actions to level them out and protect your project’s success.

Our knowledge and commitment to excellent results help to provide the support needed to keep your projects running step-by-step to the successful realization.

Receive professional support for your projects related to Microsoft Dynamics 365 CE. Get personalized assistance and technical support to troubleshoot issues and keep the clients’ CRM systems running efficiently.

UDS not only provides sets up Dynamics 365 CE environments, provides customization, manages integrations, upgrades systems, fixes bugs or makes important improvements based on partners’ requests, but also proactively helps you to explore technical documentation, and adapt for regular updates and innovations from Microsoft.

The important part is coaching, which includes customized training programs for different groups of users to facilitate the use of the developed CRM system and promote user adoption.

Ensure that the CRM system is optimized, secure, and matches customer’s business processes due to external audits of ongoing projects.

We can audit your system and make recommendations for improving it.

The business processes audit helps examine the current processes, identify the main processes managed within the CRM, discover their impact on achieving the client’s business goals, and map out the variants of workflow optimization. For this, we analyze general efficiency, collect users' feedback regarding their experience with the CRM system, discover bottlenecks and inefficiencies in automated processes, etc.

The technical audit helps to review Dynamics 365 CRM's architecture and configuration settings, check programming, all customizations, plugins, and third-party integrations, verify security and data compliance, review data management and system documentation, and evaluate overall CRM system performance.

As a result, you will receive a detailed report with key findings, identified problems and areas for improvement, along with actionable recommendations and a draft of an action plan. This will empower you to make positive changes to your CRM system.