UDS Systems was founded in Kyiv
Transforming Sales and Product Management at Mercamer with Dynamics 365
We are one of the top Dynamics 365 implementation companies, focusing on the development and delivery of automated solutions powered by Microsoft Dynamics 365, Microsoft Power Platform, AI, and Microsoft Azure to optimize and improve clients’ business operations.

We help companies tackle complex challenges with innovative technology and proven expertise. Our Microsoft-certified team provides tailored solutions for integration, data migration, CRM customization, data management, and analytics, building a strong foundation for clients in industries such as automotive, healthcare, technology, education, finance, real estate, and the non-profit sector.
As a Microsoft Dynamics 365 solution provider, we build lasting client relationships, maintain high standards, and take full accountability for our results. Our successful projects across Europe and in the United States demonstrate our ability to deliver measurable, meaningful outcomes.

Our deep immersion in the client’s business and sufficient industry expertise enable us to address any client’s industry-specific requests effectively.
We specialize in creating individual services based on Dynamics 365:
The quality and efficiency of our work directly depend on the training and professional development of our team.
Being a certified Microsoft Dynamics 365 partner, we guarantee that our qualified employees bring the latest technologies and innovations into each of our projects.
We thoroughly analyze business processes and tailor them to the specific needs of each client.
We appreciate our clients' trust and care about the safety and protection of their business workflows and data.
We consistently focus on efficiency, quality, and results, taking responsibility for them.

We are committed to our clients' demands to ensure complete satisfaction.
We concentrate on the details and offer the best solution.
We consistently build our processes to save our clients time and budget.
We uphold high standards in professionalism, legal compliance, data protection, workplace culture, and ethical behavior.
We build relationships as a two‑way process, showing equal respect to employees, partners, and clients, and recognizing the importance of strong technical skills.
Our values, naturally reflected in all our interactions, include the following:

We are a well-deserved part of the global Dynamics 365 Partner ecosystem. Since 2007, we have been maintaining a reputation as a reliable and experienced partner and provider of high-quality ongoing support, managed implementation, and automation services.
2007
UDS Systems was founded in Kyiv
2009
the first European project
2010
the first US project
2012
the start of Microsoft certification programs
2014
Microsoft Silver Partner
2021
Microsoft Gold Partner Data Analytics
2024
A TOP CRM consulting company on Clutch
2025
Microsoft Solutions Partner
UDS Systems is led by experts whose hard work, dedication, and professionalism set the tone for the whole company. They continually grow their skills through courses and certifications and actively share their knowledge with the rest of the team:
See our satisfied clients’ reviews of the high quality of our services and other products.
Our customers get the extra functionality in Dynamics 365 that delivers real value, works efficiently, and grows with their business.

Transforming Sales and Product Management at Mercamer with Dynamics 365

AI Assistant for Invoice Processing

Project Management Optimizing
Our global team of specialists ensures our solutions meet the clients’ sector-specific needs across the DACH and Nordic regions, the USA, Canada, New Zealand, Australia, the UAE, the UK, the Netherlands, Poland, and more.

With 4 offices in different regions, we guarantee convenient communication with our clients and partners, regardless of their location and time zone.

As an official Microsoft service partner in the Nordic region, we offer Dynamics 365, Power Platform, and Microsoft consulting services. We tailor our services for the Finnish market to effectively meet our customers' needs and implement the most suitable technologies.

Our official representatives and Microsoft‑certified consultants in Germany can help you start your project with a full Dynamics 365 consultation and a clear overview of your workflows, identifying the best solutions at a convenient time and place.

Over the years, we’ve built a strong reputation as a reliable end‑to‑end Dynamics 365 integration partner.
If you’re looking for an experienced Microsoft‑certified partner, get in touch. We can support you with pre‑sales, provide additional resources, close expertise gaps, solve technical issues, run external Microsoft audits, and help you fix challenges in ongoing projects.
We specialize in developing and implementing systems to manage and build working relationships with clients, suppliers, and partners, streamline document management, business workflows, and communication. We synchronize sales, omnichannel custom support, marketing activities, project management, and field operations. We also continuously automate walk-through flows, organize product management, improve overall data management, and more.
Our company designs and implements customized, automated systems that streamline business processes, boost efficiency, and address complex operational needs. Beyond implementation, we also provide ongoing optimization, integration, and support services to ensure long-term value and performance.
Plus, we create Microsoft-certified add-ons, provide consulting, and deliver end-to-end support across industries such as automotive, healthcare, finance, and real estate.
UDS Systems follows a client-centric approach built on deep business analysis and customization. Each project starts with a short discovery to confirm priorities, pain points, assumptions, and acceptance criteria. After that, we deliver a proven solution with a scalable, secure architecture, built on successful implementations across multiple industries, leveraging best practices from our previous projects. Finally, we accelerate time-to-value, reduce deployment risks, and provide practical training and adoption support, followed by go-live assistance.
The team handles integration with third-party systems, custom development, and ongoing support. With involvement from R&D teams and certified experts, UDS ensures flexible, scalable, and high-quality results for every client.
For our projects, we apply an integrated approach:
As a result, release and deployment with controlled roll-out and further monitoring, support, and improvement.
UDS Systems delivers a full range of services to support your Dynamics 365 journey at every stage.
We start with business analysis and system audits to understand your processes and identify improvement opportunities. Based on this, we design and implement tailored solutions aligned with your business goals.
Our services include system customization, integration with third-party applications, and development of unique, Microsoft-certified add-ons that enhance functionality.
We incorporate extended D365 modules, Sales, Customer Services, Marketing and Field Service, to enhance Dynamics 365, enabling advanced analytics and business process automation.
Explore our Dynamics 365 and Power Platform services to see how they can improve your current project.
We supply our clients with personalized pre-configured solutions. Our vertical solutions are customized for sectors such as healthcare, manufacturing, retail, and finance, featuring specialized modules to enhance efficiency. Our horizontal solutions provide universally applicable functionality, such as project management and sales automation, that improve overall performance and create a unified data workspace.
If you are interested in seeing the UDS solutions in operation, book a free demo with our representatives.
To further increase flexibility, our smart, user-friendly add-ons integrate seamlessly with existing systems, allowing for quick adaptation to changing business needs.
All UDS add-ons are certified by Microsoft and available for free trial on AppSource (Microsoft Marketplace). You can request a demo or tailored customization at any time, along with a variety of extensions for your business needs.
Besides, we provide consulting, ongoing support, and R&D team involvement for complex or innovative requirements.
With deep technical expertise, certified knowledge, and a strong focus on client-specific solutions, we ensure that every project delivers measurable value and long-term efficiency improvements.
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