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Your Trusted Microsoft Partner
UDS Systems is a Dynamics 365 CE implementation company that delivers end-to-end Microsoft ecosystem projects all over the world.
18+
years on the market
80+
Microsoft-certified specialists
86%
customer loyalty rate
93%
NPS score
An Official Global Microsoft Dynamics 365 Solution Provider
We have come a long way from our earliest participation in the Microsoft Partner Network program and expansion into new markets to achieving the Silver Partner status and later becoming a Gold Partner.
Now we are recognized as a Microsoft Solutions Partner, specializing in Business Applications, Data, and AI.
Our status gives us the privilege of accessing the latest industry insights and Microsoft resources. This means our clients benefit from early access to innovations, as well as best-in-class expertise and guided user adoption from the UDS consultants.
We specialize in delivering projects that tailor Dynamics 365, Power Platform, AI, and Azure to the needs of a wide range of clients, from mid-sized industry-specific companies to large-scale global holdings, for which we develop a central CRM model and roll it out across countries.
Our experience with Dynamics 365 for Customer Engagement (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Customer Insights) shows that a 360-degree customer view is one of the best ways to improve collaboration between sales, marketing, and customer service teams, promoting an efficient approach to customer relationship management.
UDS Systems Advantages
A partnership at core
Global presence with local execution
Mid-market and enterprise level
Industry-specific built-in logic
Are You Interested?
Microsoft Certificates
The quality and efficiency of our work are proven by our case studies (over 700 successful Dynamics 365 implementations worldwide, plus ongoing projects) and validated delivery excellence.
To maintain the high quality of the services we supply, our employees regularly undergo Microsoft certification to apply advanced technologies and innovations in the projects.
The Key Domains of our Expertise
Dynamics 365 CRM (Customer Engagement)
CRM implementation and customization services with D365 Sales, D365 Customer Service, D365 Field Service, D365 Customer Insights (Marketing), and Project Operations
Power Platform development
Advanced development and automation from applications and portals to custom solutions with Power Apps, Power Pages, Power Automate, Power BI, Virtual Agents, Copilot Studio
Azure Cloud
Comprehensive secure support to build, deploy, and manage business processes, migrate to Dynamics 365 cloud, use machine learning for intelligent apps
Artificial Intelligence
AI assistance with Copilot, Microsoft AI, custom AI agents, OpenAI, and other cutting-edge solutions to implement natural language processing and predictive analytics
Dynamics 365 and Power Platform Services
We help large enterprises and mid-sized companies (from 50 to 10000 employees) move to the Microsoft ecosystem, implement customized solutions, create personalized portals, automate workflows, or take over ongoing projects and successfully bring them to completion, even if they have stalled due to technical challenges.
Managed Services with Microsoft Alignment
We cover end-to-end Dynamics 365 support, including user support and performance optimization, troubleshooting and incident resolution, proactive system health monitoring, Microsoft updates management, and continuous improvements.
Our services also include further customization, integrations, and strategic guidance, helping clients maximize the efficiency of their Dynamics 365 and Power Platform usage.
Geography
Our offices in Germany, Finland, Ukraine, and the United Kingdom enable us to efficiently deliver global projects. We combine regional strength and nearshore models, especially in the European market in the DACH and Nordic regions, with international expansion.
Our stability and strong growth have enabled us to enter new markets and expand our industry portfolio, developing tailored vertical and horizontal solutions.
Testimonials: What Clients Tell about UDS Systems
For us, the need to move to Dynamics 365 CRM was obvious as we were growing very quickly. Choosing UDS Systems as a Dynamics 365 CRM Partner was the best decision. During the application process together, we took time to understand our current business situation, how migrating to the Dynamics ecosystem can affect it, and the outcomes and possible risks we may face. Now that we continue to grow, we look forward to further strengthening our collaboration with UDS Systems as we scale our business.
— Peter, CEO
Finding the right Microsoft Dynamics 365 consulting partner took some time for our company. We were pleased to discover that UDS Systems specializes in Dynamics CRM and provides full-service rollout - from consulting to support and training. Now we feel confident and well prepared for every new update from Microsoft.
— Daniel, CTO
As a German-based company, we were looking for a Microsoft Partner who understands the local market and works in the same time zone. As we receive many requests from our current and potential clients, partners, and suppliers every day, our customer service team struggles to manage them all. Now we use a custom portal that serves as a digital touchpoint for our customers and partners and reduces operational burden.
— Nina, Group Account Director
As a big company that operates in the financial sector, we have always focused on delivering the best-in-class services to our customers. But over time, the lack of attention to internal operational processes took its toll. We lacked technical expertise in setting up effective collaboration with our potential clients. As a result, we noticed that we were missing many opportunities. With the Dynamics 365 Sales and Marketing modules implemented by UDS Systems, we currently track all opportunities in a single system and build close relationships through an individual approach.
— Nathan, CEO
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