Marketing
Dynamics 365
Webinars
Microsoft Dynamics 365 Marketing
Create personalized customer journeys, automate campaigns, nurture leads, and convert them into loyal customers.
What Dynamics 365 Customer Insights Includes
This Dynamics 365 Marketing Service is designed to optimize your marketing activities and enhance sales processes. It is a comprehensive solution that empowers businesses to efficiently manage leads, launch automated campaigns, elevate customer engagement, nurture leads intelligently, and expedite conversions through advanced automation.
The opportunities it gives are the following:
- Using real-time marketing to trigger customer journeys
- Creating dynamic segments
- Launching email campaigns
- Boosting lead generation and sales processes with lead scoring
- Setting up and managing marketing forms and consent center
- Adding dynamic content
- Launching personalized and data-driven event campaigns
- Applying AI for marketing automation and analytics
The Key Marketing Features
1
Customer Segmentation
Effectively create and manage customer segments, both static and dynamic, utilizing demographics, behaviors, and various criteria through marketing and subscription lists.
2
Lead Management
Capture, track, and manage leads throughout the sales funnel. Implement lead scoring models, including predictive lead scoring, to prioritize prospects.
3
Social Media Integrations
Integrate with third-party social media management and content platforms to simplify content creation, scheduling, publishing, and distribution across multiple social channels.
4
Customer Insights
Understand customer behavior and preferences to improve personalization, engagement, and decision-making.
5
Email Marketing
Design, test and execute targeted email campaigns, personalizing content based on customer data and AI, incorporating interactive elements like attachments, links, QR codes and surveys. Create customizable email templates and block templates.
6
Customer Journeys
Design and automate customer journeys and workflows. Coordinate multiple activities and touchpoints, triggering actions based on real-time customer interactions.
7
Event Management
Efficiently plan and manage marketing events and webinars from the initial concept to post-event evaluation.
8
Marketing Forms and Pages
Create and manage customer data forms, embedding them on external pages, capture real-time customer data to effectively attract potential customers, and nurture them through the sales funnel.
9
Customer Voice
Design surveys and questionnaires to collect valuable and regular feedback from customers. Supply your customers with more varied opportunities to express their opinions and wishes.
10
Subscription Center
Establish a Subscription Center with integrated subscription management forms and Consent Center.
11
Analytics and Reporting
Access real-time analytics, integrate it with tools such as Clarity, Hotjar, and Google Analytics, and report on campaign performance using Power BI reports and dashboards.
12
Copilot and AI
Take advantage of reduced time spent on marketing tasks and higher-quality content. Increase customer engagement rates up to 25% due to the updated segmentation features. Analyze customer data more effectively, with a 30% improvement in the accuracy of customer journey predictions.
13
Integration with different platforms, services and tools
Integrate platforms, services, and tools, like Power Apps, LinkedIn Marketing Solutions, Microsoft Azure AI, and others, to improve and optimize your work processes.
Are You Interested?
Find out what to prepare, where to start, and how much time and resources you'll need to succeed.
Book a call to talk to our expert.
Dynamics 365 Quick Start for Marketing
Launch your marketing automation faster with our Dynamics 365 Marketing Quick Start. Designed for companies that want to start engaging customers quickly, this service includes best-practice setup, pre-configured marketing capabilities, basic marketing flow, and expert guidance from Microsoft-certified specialists.
Create dynamics segments, customer journeys, automate email campaigns, and generate qualified leads just in 3-5 weeks!
The Benefits
Comprehensive implementation, customization, and support
Real-time customer journeys and triggered campaigns
Integration with Sales and Microsoft ecosystem
Time savings through process optimization
Our Cases
Marketing Articles
Discover How Our Solution Can Help Your Business
Complete the form below to request a free demo or technical consultation and discover how our Dynamics 365 Marketing service can improve your business efficiency, address your challenges, and deliver results tailored to your needs.
Choose a convenient time and reserve a slot
or