- Microsoft Office 365
- Teams
- SharePoint
- Outlook
- PowerPoint
- Word
- Excel
Modern Work and Productivity
Microsoft 365 Copilot
AI Assistance Service
AI Assistance Service
Exceed your business productivity with UDS AI Assistance, which includes consulting, implementation, and post-implementation support.
Exceed your productivity with UDS AI Assistance, which includes consulting, implementation, and post-implementation support.
UDS AI Assistance for Business Processes
Our AI service includes a set of comprehensive AI products and tools, including Copilot and Azure OpenAI, that will help your employees save time by simplifying their daily work routines. These features use natural language prompts and give their users up-to-date responses.
Whether you need to set up AI in Dynamics 365, create your AI agent with Microsoft Copilot Studio, or set up integrations with Microsoft Office 365, our service will assist your needs, efficiently optimize your business processes, and solve even the most complex challenges.
Microsoft Copilot
Microsoft Copilot
Business Applications
Dynamics 365 Copilot
- Sales
- Customer Service
- Customer Insights
- Field Service
- Supply Chain
- Business Central
Microsoft Copilot
AI
Copilot Studio, Azure
- Copilot Studio
- Azure Open AI Services
- Microsoft Fabric
Microsoft Copilot
Security
Security Copilot
- Microsoft Defender
- Microsoft Sentinel
- Azure Security
Microsoft Copilot
Development
Power Platform Copilot
- Power Apps
- Power Pages
- Power BI
- Power Automate
- Power Virtual Agents
- GitHub Copilot
- Visual Studio AI
Benefits
Timesaving and workload optimization
Customized assistance with an AI companion
Quick search and data processing
Broad opportunities for advanced processes
Timesaving and workload optimization
Customized assistance with an AI companion
Quick search and data processing
Broad opportunities for advanced processes
UDS AI Service Superpower
- Faster task management and completion with routine tasks elimination
- Increased individual and team efficiency with better employee experience
- Advanced development and DevOps technologies
- Enhanced engagement and collaboration with customers and partners
- Higher security and cyber defense
- Simplified data access and analysis
- Fresh insights, AI prompts and forecasts
AI Materials on the Blog
AI Service Includes
Consulting
It is a strategic consultation to identify the best way to transform business, reduce time-consuming tasks, and maximize the impact of AI capabilities. Our UDS team is also ready to provide ongoing support for your long-term success.
Implementation
It is AI deployment with custom configurations and flexible solutions designed for your workflow. UDS Systems primarily focuses on Microsoft AI innovations in business applications.
Are You Interested?
Set up and adapt AI technologies for your business needs with UDS specialists!
The Key Areas of AI Technologies Integration
Here are some primary areas where AI-supported technologies can be integrated effectively: Sales, Customer Service, Marketing, and Field Service.
AI for Sales
AI technologies in D365 Sales, including Copilot for Sales, add meeting summarization and note creation, automated lead qualification and task creation, email assistance with AI-generated email drafts and auto-replied proposals, follow-up reminders, AI lead scoring and opportunity screening, sales performance analytics and predictions, cross- and upselling recommendations, and more.
19%
of the response time to customer requests improvement
25%
of the increase in the quality of sales meeting preparation and conduction
40%
of the lead qualification process speeding up
AI for Service
Copilot in D365 Customer Service provides multichannel automation, case summaries, automated replies to client requests and email templates, intelligent routing of customer queries, problem resolution suggestions, AI-powered knowledge management, customer satisfaction prediction models, multi-language translation and support, and more.
64%
of users state Copilot helps them spend less time processing email
85%
say Copilot for Service helps them get to a good first draft faster
87%
claim AI makes it easier to get started on a first draft
AI for Marketing
AI innovations in Dynamics 365 Customer Insights, including Copilot for marketing, provide the following features: advanced segmentation and targeting, intelligent customer journeys, idea and content generation, email creation and design, A/B testing, automated event marketing chains, campaign performance insights, and more.
16%
reduction in time to market for new services and products
25%
increase in CE due to the updated segmentation
50%
reduction in marketing content creation with Copilot in Custoner Insights - Journeys
AI for Field Service
AI features in Dynamics 365 Field Service cover work order summarization and prioritization, predictive scheduling, alerts and problem forecasts, AI-driven route optimization, automated status tracking and improved task management, post-service follow-ups, auto-generated service reports, and more.
26%
growth of field specialists' productivity
77%
shortage of time for information search
346%
ROI due to field service operations modernization
AI for Sales
AI technologies in D365 Sales, including Copilot for Sales, add meeting summarization and note creation, automated lead qualification and task creation, email assistance with AI-generated email drafts and auto-replied proposals, follow-up reminders, AI lead scoring and opportunity screening, sales performance analytics and predictions, cross- and upselling recommendations, and more.
19%
of the response time to customer requests improvement
25%
of the increase in the quality of sales meeting preparation and conduction
40%
of the lead qualification process speeding up
AI for Service
Copilot in D365 Customer Service provides multichannel automation, case summaries, automated replies to client requests and email templates, intelligent routing of customer queries, problem resolution suggestions, AI-powered knowledge management, customer satisfaction prediction models, multi-language translation and support, and more.
64%
of users state Copilot helps them spend less time processing email
85%
say Copilot for Service helps them get to a good first draft faster
87%
claim AI makes it easier to get started on a first draft
AI for Marketing
AI innovations in Dynamics 365 Customer Insights, including Copilot for marketing, provide the following features: advanced segmentation and targeting, intelligent customer journeys, idea and content generation, email creation and design, A/B testing, automated event marketing chains, campaign performance insights, and more.
16%
reduction in time to market for new services and products
25%
increase in CE due to the updated segmentation
50%
reduction in marketing content creation with Copilot in Custoner Insights - Journeys
AI for Field Service
AI features in Dynamics 365 Field Service cover work order summarization and prioritization, predictive scheduling, alerts and problem forecasts, AI-driven route optimization, automated status tracking and improved task management, post-service follow-ups, auto-generated service reports, and more.
26%
growth of field specialists' productivity
77%
shortage of time for information search
346%
ROI due to field service operations modernization
AI Innovations with Power Platform, Azure and Development
Revolutionize business application development with AI-powered tools in Power Platform, Azure AI services, GitHub and Visual Studio. UDS Systems supplies professional support in adapting and integrating innovative technologies with other systems. You can develop unique custom solutions for automation, problem-solving, and increased productivity.
AI technology in the Power Platform ecosystem refers to AI-driven features and tools integrated into Microsoft's suite of low-code/no-code applications designed to assist in creating, automating, and analyzing applications, workflows, and data insights, and simplifying complex tasks.
Copilot in Power Platform includes:
Power Apps
Copilot assists in coding, creating apps from scratch, finding data, project management, and more. It also provides innovative suggestions for adding automation and simplifying the deployment process.
Power Automate
Copilot in Power Automate allows automating manual work and workflow management, advances search inside the system, generates detailed reports, defines the best triggers, and suggests templates.
Power BI
With AI, you can easily source data, extract it from a large database faster, create or modify dashboards and reports with a few clicks, and get tips to automate your work within the system.
Power Pages
Copilot improves user experience by providing faster responses, creating an engaging custom template, offering developers pro tips, and strengthening the site's security.
Dataverse
Copilot for Dataverse streamlines the data management process in your business applications. To boost decision-making, it defines the logic of the data flow and improves data accuracy, relevance, and security with AI assistance.
GitHub Copilot in Visual Studio is an AI model developed by GitHub, OpenAI, and Microsoft that allows for the detection, prevention, and fixing of bugs in code. It generates real-time feedback and coding suggestions based on analyzing your code and improves accuracy to save developers’ time.
Azure Open AI service helps advance the development process of business applications. With easy-to-setup and valuable tools, you get coding assistance, integration, and development solutions. Azure AI features include Azure AI Search, Azure AI Content Safety, Azure AI Document Intelligence, Azure AI Translator, Azure Cognitive Service, and more.
This feature considerably empowers business workflow automation. It acts as an integrator of various data sources and automation tools, connecting data sources and tools into one whole, improving automation, and establishing effective AI assistance.
With the help of Copilot Studio, you can fulfill the following:
- create an AI agent to help your clients familiarize themselves with your company, and answer their general questions, or inform potential employees about your company's benefits
- produce unique bots for your internal processes
- optimize task and project management, and automate task allocation instantly analyze the team workload and monitor the product and service development
- systematize the huge volume of information in the most convenient way, and streamline information discovery, customer data review, and technical documentation exploration
- identify and clarify the bottlenecks in processes
- find and summarize the answers to your questions in a while
- simplify troubleshooting
What If...
... we want to know if there is an industry where AI tools cannot be integrated?
Microsoft AI-powered extensible technologies can be adapted to specific requirements. UDS Systems has experience in different industries, so you can discuss your project with our certified specialist during the call.
... we want to start using AI or AI agent but are worried about data security?
Microsoft has multiple forms of protection, including Logical isolation of customer content, service-side technologies that encrypt customer content (TLS and IPsec), GDPR and ISO/IEC 27018 standards, and more.
... we want to know how much the implementation will cost?
The final cost of the project may change as it will depend on its progress and the necessity of meeting your particular business needs. You can book a consultation with a UDS representative and calculate the approximate cost.
... we want to have an AI agent in English and local languages?
Microsoft functionalities allow the creation and configuring of multilingual AI agents. So, adding English and the languages you choose to the agents' features will not be difficult. You can indicate this demand at the preliminary stage of the project.
Contact Us
Are you interested in getting our professional assistance inserting AI into your business processes? Schedule a personal consultation with Microsoft consultants or submit your AI request by filling in the form below.
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