Did you find a bug in Dynamics 365? Report it to your IT support team using the UDS Bug Handler add-on with just one click.
Get control over Dynamics 365 user issues with this built-in Dynamics 365 tool.

Get control over Dynamics 365 user issues with this built-in Dynamics 365 tool.

UDS Bug Handler

Like any complex software product, Dynamics 365 is susceptible to bugs or other issues that can impact its performance or usability. To minimize these occurrences, it is essential to adhere to the best practices for software development and testing, including quality assurance processes.
One key aspect of improving the system is to quickly and accurately create detailed bug requests and pass them on to the developer. The UDS Bug Handler is a tool that aids in organizing the work between the user, developer, and tester for the purpose of troubleshooting.

How To Make Dynamics 365 Work Better?

The UDS Bug Handler is a two-layer solution for Dynamics 365 with a user-friendly and comprehensive interface. It automates communication between users, developers/consultants and testers, resulting in faster and smarter error-solving.
Upon installing the UDS Bug Handler in Dynamics 365, users gain the ability to create bug requests within the system. Users can add a description of the error, attach screenshots, save links to issue records, send email messages, and monitor the status of their requests.
Once a request is created, the responsible developer receives an email with a link to the record. The developer can ask questions and send messages in the comment section, update the status of the issue, provide an estimate, and track the time spent on fixing the bug. Additionally, it's possible to review all requests and gain an overall understanding of the system's situation.

Create bug requests directly from problem records 

Classify issues and provide estimates and time spent 

Send email messages directly from the record form 

Add descriptions, links to problem records, and attach screenshots 

Benefits

There are two ways to obtain an add-on, depending on your version of the Microsoft Dynamics system. Please choose the option that is best suited to your needs.

How To Get Add-On

UDS Bug Handler Online

UDS Bug Handler On-premises

Download the UDS Bug Handler for free to improve bug fixing in Dynamics 365 by facilitating better communication between developers and users.

Ready To Get Started?

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How to use

MS Dynamics CRM 2015/2016/365 (on-premises)

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Improve Dynamics 365 bug fixing through better communication between developers and users