UDS Bug Handler

Did you find a bug in Dynamics 365? Report it to your IT support team using the UDS Bug Handler add-on with just one click.

Get control over Dynamics 365 user issues with this built-in Dynamics 365 tool.

UDS Bug Handler Online or On-premises for free - certified add-on for D365

How To Make Dynamics 365 Work Better?

Like any complex software product, Dynamics 365 is susceptible to bugs or other issues that can impact its performance or usability. To minimize these occurrences, it is essential to adhere to the best practices for software development and testing, including quality assurance processes.

One key aspect of improving the system is to quickly and accurately create detailed bug requests and pass them on to the developer. The UDS Bug Handler is a tool that aids in organizing the work between the user, developer, and tester for the purpose of troubleshooting.

UDS Bug Handler

The UDS Bug Handler is a two-layer solution for Dynamics 365 with a user-friendly and comprehensive interface. It automates communication between users, developers/consultants and testers, resulting in faster and smarter error-solving.

Upon installing the UDS Bug Handler in Dynamics 365, users gain the ability to create bug requests within the system. Users can add a description of the error, attach screenshots, save links to issue records, send email messages, and monitor the status of their requests.

Once a request is created, the responsible developer receives an email with a link to the record. The developer can ask questions and send messages in the comment section, update the status of the issue, provide an estimate, and track the time spent on fixing the bug. Additionally, it's possible to review all requests and gain an overall understanding of the system's situation.

Benefits

Create bug requests directly from problem records

Classify issues and provide estimates and time spent

Send email messages directly from the record form

Add descriptions, links to problem records, and attach screenshots

Create bug requests directly from problem records

Classify issues and provide estimates and time spent

Send email messages directly from the record form

Add descriptions, links to problem records, and attach screenshots

How To Get Add-On

There are two ways to obtain an add-on, depending on your version of the Microsoft Dynamics system.
Please choose the option that is best suited to your needs.