Power Apps
Azure Services
Customer Service
SalesWeb Application for Car Rental Operations
Power AppsAzure ServicesCustomer ServiceSales
Geography
Germany
Industry
Automotive
Size
200 employees
Implementation
2022
Client’s Request
A German car service company has over 1000 cars that are used and returned every day. Due to the scale of their operations, they have identified the need to streamline their processes and equip their operators with the necessary tools to manage the fleet efficiently. They needed help to make their work smoother and to give their workers better tools to manage the cars in the field.
Briefing
After conducting a thorough analysis of the business processes, we have identified three main modules that operators utilize when accepting and renting out vehicles:
- Check-out. This module involves checking out a vehicle to a customer. It includes verifying the customer's identity, confirming the rental period, and thoroughly inspecting the vehicle's condition before handing it over to the customer.
- Check-in. This module involves checking in a vehicle that a customer has returned. It includes inspecting the vehicle's condition, checking for any damage, and verifying that all equipment and accessories are present before releasing the customer with their rental agreement.
- Damage Monitoring. This module allows recording, describing, and assessing vehicle damage. It can be done through the check-in/check-out process or separately through the Damage Monitoring module.
Preparation
Once we had established a detailed work plan and determined our priorities, our team proceeded to select the necessary tools for implementation.
To execute the project, we used the following technologies:
- Web API (ASP.NET, ASP.NET Core)
- React.js
- Ant design
- Redux
- Dataverse and PowerApps
- Azure web services
- Azure DevOps