
Dynamics 365 Solution for Car Rental Portal


Geography
Germany
Industry
Automotive
Size
50 employees
Implementation
2021
Client’s Request

The client, a German automotive company founded by two innovative brothers, wanted to streamline communication with over 10,000 end-users and incorporate advanced technologies into their business processes. To achieve this goal, they enlisted the help of UDS Systems to establish a Microsoft Dynamics 365 system and create a B2C React Portal. This solution improved the company's communication with customers and partners and provided a platform for innovative business development.
Preparation

Upon evaluating the client's request, the team recognized the primary objectives necessary for executing the project:
- Establish effective communication with drivers, car owners, auto repair partners, insurance, law, and leasing companies to become a client-oriented company.
- Reduce costs by streamlining and automating workflows and tasks in business processes in the B2C React Portal, Microsoft Dynamics 365, Outlook, and other custom software.
- Central access to otherwise decentralized, retained information, i.e., integration of internal and external data sources at a specified level of security.