Configuration of Microsoft Dynamics 365 Field Service

Dynamics 365 Field Service implementation

Implement innovative customizations for your Field Service to adjust its reliable integration with other modules and maintain a solid connection with your field technicians and customers.

Adjust Field Service's reliable integration with other modules and maintain a solid connection with your field technicians and customers.

Microsoft Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service what it is for

Easier for technicians – better for customer experience.

Work orders, scheduling and dispatch, Copilot and Internet of Things (IoT), and other effective Microsoft technologies help businesses manage work at client locations better and faster. The UDS team of professionals has experience assigning and routing technicians who perform different services and maintenance works, providing support and customer asset management, and reusing some standard entities for rental functionality implementation.

Why Field Service

benefits of Microsoft Dynamics 365 Field Service

Personalized Customer Experience 

Easy Field Operations Management

Storing Data in One Place

Technical Support Team

Benefits

This capability will help you organize and manage loads of work orders simultaneously to guarantee they are addressed quickly and effectively.

Work Order Management

Scheduling will comprise planning and organizing tasks or resources based on availability and demand, and dispatching will involve the actual resources’ allocation and mobilization.

Scheduling & Dispatch

This ability will assist in planning, scheduling, and allocating resources, like people, money, and technology within a project.

Resource Management

This feature will allow assessing, planning, implementing, and monitoring the options and services required to meet the clients' needs.

Case Management

With this capability, it will be fast and easy to connect your origin and destination with accurate location data, calculate the best route, and specify the conditions on the route.

Routing, Maps Integration

It will help you balance, maintain, operate, upgrade, and dispose of assets most cost-effectively, including costs, risks, and performance attributes.

Asset Management

Inventory Management will give you a hand in storing, ordering, and selling products and services, and running different supplies and processes.

Inventory Management

This app will let your field service technicians remotely access customers, products, service requests, and tasks-related information.

Mobile Field Service

Dynamics 365 Field Service Basic Capabilities

It will allow you to use time series historical and failure data to predict the future potential run-out of equipment, foresee problems in advance, and optimize maintenance scheduling.

Predictive Maintenance

Remote Assistance will allow technicians and remote co-workers to observe and operate the user's appliance as if they were an admin.

Remote Assistance

They will help to create a powerful ecosystem where information, devices, and experiences are connected, and users interact with their environment in real time.

IoT and AR

These abilities will assist you in making an agreement between a service provider and a customer.

SLAs and Service Agreements

Copilot will give you an opportunity to optimize your workflows and help your customers get quick advice, feedback, and clear answers.

Copilot

D365 Field Service Advanced Capabilities

Web-based or mobile-enabled B2B and B2C portals will extend the potential of your CRM, effectively facilitating the exchange of services, products, and information and increasing customer engagement and productivity.

Portals

This software system will help you automate and manage core business processes for optimal performance.

This app will give your service agents valuable capabilities to provide end-to-end service management efficiently, transform customer service, and increase customer involvement and satisfaction.

Dynamics 365 Customer Service

Dynamics 365 Sales centralized data will improve and reinforce your sales experience, enabling your sales team and other employees to collaborate and process the same customer data in real time.

Dynamics 365 Sales

Use this application to create personalized, responsive, and connected customer journeys within your sales, marketing, and service departments.

Dynamics 365 Customer Insights

This application will update your supply chain to refine visibility, improve planning, uplift procurement, and optimize implementation.

Dynamics 365 Supply Chain Management

This app will equip you with Business Analytics, customized Power BI dashboards and reports, helping you streamline operations, provide predictive insights, track the key metrics, and make informed data-driven decisions.

Power BI

Customer Voice will help you keep track of the customer metrics and operate real-time survey data into customer records, generating actionable insights based on customer feedback.

Dynamics 365 Customer Voice

A number of Microsoft 365 useful and powerful tools, like Word, Excel, Teams, Outlook, and many more, from quite simple to complicated, will improve and streamline your workplace.

Microsoft Tools

Third-party tools or platforms will help you automate tasks, optimize routes, customize operations, leverage predictive maintenance, enable real-time communication, strengthen productivity, improve customer experience, and manage resources efficiently.

Third-party Tools

We will help you successfully integrate Microsoft Dynamics 365 Field Service with your other business apps to optimize your field service operations and information management based on productive Field Service functionality development.

Field Service Integrations

What You Can Get

The total cost depends on your business-specific requirements. Book a consultation with our UDS team, and they will estimate the cost of the upcoming project.

... we want to know the approximate cost of the service?

They are resource scheduling and dispatching, Work Order and Asset management, mobile access, and analytics.

... if we want to know what the standard software features of the service are?

UDS Systems can do it for you. Being a long-term Microsoft Partner, we have sufficient experience in successfully integrating Field Service into ERP and CRM systems.

... we need to connect Field Service with our ERP?

Request a demo. Our Microsoft Technical and Functional Consultants will show you what you can get after ordering the Field Service development service for your company.

...we want to get an idea of the final solution before signing the contract?

Dynamics 365 Field Service from UDS Systems

What If...

Dynamics 365 Sales Solution for Wholesalers - UDS Systems Services

Discover our Sales solution for Wholesalers to extend current capabilities and set up additional ones for Microsoft Dynamics 365 for Sales and customize your MS Dynamics 365 CRM. Boost global wholesales with Dynamics 365 Sales enterprise solution.

Learn about our Sales Solution for Wholesalers to broaden the capabilities of your Dynamics 365 Sales and customize your Dynamics 365 CRM.

Solution for Wholesalers

Get the most out of Dynamics 365 Sales with UDS Systems customizations and our quick start package.

Use the features of Dynamics 365 Sales to set up your sales funnel, improve your lead generation and sales, and gain more customers.

Microsoft Dynamics 365 Sales Quick Start

Dynamics 365 B2C and B2B Portal Development - UDS Systems Service

Choose Custom Web Portal Development to create various portals and integrate them with the CRM to take advantage of the unified platform's advantages.

Develop custom web portals according to your needs and successfully integrate them with your CRM creating a unified interactive platform.

Microsoft Dynamics 365 Field ServiceMicrosoft Dynamics 365 Field Service

Why Field Service