This solution will require a lot of front-end work: coding and interface design. As a result, you get user-friendly functionality and do not change the working environment.

Some of our clients were ready to invest time and money in development.

Yet, if you are not fully ready to invest — place a link to the chatbot on the portal, so people proceed working right there.

Conclusion

Do not ignore technology that helps you communicate effectively. Check on the latest products from time to time. There is no overabundance of effort to retain and attract satisfied customers.
Is this information enough for you to make a decision? — We can find the most suitable solution. Remember: knock and it shall be opened to you.

Need more information?

I will gladly answer any questions about these solutions if you contact me.

Read also our previous article about communication channels: HOW TO INTEGRATE DYNAMICS 365 WITH SMS SERVICE AND EMAIL.